Search Results for: quality

My Unique Dental Practice: Highly Ranked, Patient-Centered, Value-Conscious, and Quality-Oriented

Yes, humbly, my dental practice is quite unique. I know this is so because of what others tell us, whether they be patients, team members, sales representatives, delivery personnel, or online research organizations. So, how are we unique? First, we deeply care for every patient. This care is grounded upon my wanting to be a dentist since I was four years old, it is grounded upon my personal work ethic to always do my best in all I do, and it is grounded upon my character, which is based upon kindness, generosity, gentleness, prudence, patience, fairness, charity, and faith. All

Quality Dentistry is Affordable!

Yes, I understand many see dental care as expensive. I understand that, unlike medical visits, there is not a fixed $45 co-payment that represents your total financial investment on the dental visit. I also understand that dental expenses are not generally anticipated or planned. Moreover, with medical insurance, patients generally have an 80-20 plan, whereby more major expenses are paid by your insurance carrier at 80% following your payment of a deductible. However, in this example, dental insurance pays benefits for more major expenses generally at 50% of the carrier’s allowable fee, following your payment of a deductible. Differently than

Happy New Year: Our Re-Newed Commitment to Quality and Service at a Fair Fee

Happy New Year to you all!  We certainly hope you had a joyous and restful Christmas season and New Year’s! As we start yet another year we want to renew our commitment to you, the dental patient. Times are changing. The insurance companies and our government are continually taking over the management of medical care particularly, and to some degree dental care. In the name of cost containment many changes are being made. While we are sensitive to cost containment, we remain as salmon swimming upstream. What do I mean by being like salmon swimming upstream? Well, to be brutally

Quality: a Lifelong Endeavor of This Dentist

For most all my life quality has been a principle and a goal I have strived for.  Ever since I could see over the handle bar of a lawnmower I have cut lawns.  Never in my life did I ask for a lawnmowing job.  You see, even at cutting lawns I realized that a quality job made the yard “pop”.  Neighbors recognized the attention to detail, the cutting of the yard at a suitable height, the edging of the lawn, and the trimming around trees, bushes, and poles.  By the time I was in high school I was cutting about

Quality, Service, and Price: the “Unattainable Triangle” of Advertising and Marketing

We have all heard the references to quality, service, and price.  The sciences of advertising and marketing explain that  it is impossible to provide all three at the same time.  Let’s explore this a bit.  Let’s look at McDonald’s for instance.  McDonald’s provides fast food very quickly at a fairly reasonable price; based on this principle it may be the quality of the food that is less than the other two measures of service and price.  A contrasting example could be Starbuck’s coffee.  At Starbuck’s they known for high quality coffee drinks provided quickly and kindly; based on this triangle these drinks

Dental Office Sold: Differing Management of Care?

Many dental offices are being sold nationwide because more dentists are retiring. With these dental office sales, the ownership and their way of doing business may very well change. Corporate and retail entities are buying an increasing percentage of dental offices. With this, their philosophy of care, their management of the dental office, and their motivations, are often different from the selling dentist. This makes patients uncomfortable. Too many times in my dental office, we have patients requesting a second opinion apart from their new dental office ownership. This is because, “all of a sudden,” they need more dental work

ADA’s New Radiation Recommendations: No More Lead Aprons

The American Dental Association just published new recommendations for taking x-rays. These recommendations include no longer using a lead apron to protect the abdominal and neck regions. This is surprising at first to consider. However, digital x-rays require less radiation than conventional x-rays, and the recommendations for taking x-rays are more limited. With all this, for now, we will still use the lead aprons until the public becomes more aware. We do not want to create any unnecessary anxiety. We always want what is best for our valued patients. If you are in need of a privately-owned, one-dentist, patient-centered, quality-oriented,

Do My Silver Fillings Need to Be Replaced?

It is not uncommon for patients to ask if their silver fillings need to be replaced. I certainly can understand the concern. Ever since silver fillings came into existence, there has been debate about them within the dental community. Yes, it is true that silver fillings contain the element mercury. However, when properly mixed, there is minimal if any free mercury. Within the United States, the dental community has not been offered solid proof that silver fillings cause harm. Yes, better materials exists now. However, this is not a reason alone to replace adequate silver fillings. I often compare this

Most Common Second Opinion: Do I Really Need a “Deep Cleaning?”

We often have patients visit my office for a second opinion. The most common question is something like, “Do I really need a deep cleaning?” This question is brought up because these patients have never been told this before. They most often went to a dental office because of a coupon, an enticing advertisement, or because the dental office is a “preferred provider” on their dental insurance. They enter these offices with trust; but, they felt in some way pressured to get a “deep cleaning.” To be honest with you, easily more than half of these second opinion seeking patients